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Iceland was formed by some pretty harsh phenomena: volcanoes and glaciers. Much of the country was carved out by slow moving glaciers, chewing up the land and gouging deep valleys into it. But, contrary to popular belief, trees DO grow in Iceland. However, when the Vik...

In my 20+ years as a travel professional, I’ve been asked lots of questions about passports. Personally, I think that every US Citizen should be required to have a passport. It just makes sense to me, and I have seen too many people have to miss out on an amazing last-...

“One day…we’re going to take the kids to Hawaii!”, “We really want to travel over to Europe, but we’re waiting until the kids are older” ; “We really want to go out West and see the Grand Canyon and Yellowstone, but our summers are just too busy”. Do any of those state...

Last year we visited a luxury resort in Jamaica as part of a group there for a meeting. Prior to going, we discovered that we could bring school supplies to help a local school that the resort was sponsoring. What a nice idea! We were glad to contribute and our group c...

Here are ten ACTUAL complaints received from dissatisfied customers of mine and some of my fellow travel professionals…we really couldn’t make this stuff up if we tried!


1. “It’s lazy of the local shopkeepers in Puerto Vallarta to close in the afternoons. I often neede...

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